PLDT keeps profit forecast despite holiday spending

“We’re maintaining our [core profit] guidance of P41 billion this year,” Manuel Pangilinan, PLDT chairman told reporters.

The country’s largest telco had said that its mobile-phone subscribers are likely to hit the 40-million mark this year.

 

Rival Globe Telecom has about 23.1-million subscribers, while Sun Cellular has 11 million. Continue reading here http://www.manilatimes.net/index.php/business-columns/7744-pldt-keeps-profit-forecast-despite-holiday-spending

Globe’s customer service is now online with the new Chat Assist, WHY CAN'T PLDT HAVE IT TOO?

Globe’s customer service is now online with the new Chat Assist

from Manila Times Thursday, 10 December 2009 Globe Telecom, a leading telecommunications company in the Philippines, launches Chat Assist, an online customer service assistance that can be accessed using the Globe website (www.globe.com.ph/support). Globe customers can get real-time customer service assistance including inquiries, requests and concerns about Globe’s products and services through the new Chat Assist.

 

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My comment:  SMART, PLDT, SUN, BANYAN, DREAM, GLOBAL, DESTINY, etc are you listening?  Many online businesses have adopted this years ago and I am pleased that finally Globe is showing the way to better customer service rather than holding a phone to your ear for ages and pressing through numerous buttons to get someone to listen to your concern!  GREAT IDEA!!!!!

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“Globe Chat Assist expands our ability to provide excellent customer service to our subscribers because we are now able to serve them through more ways than one. So no matter where they are our subscribers can now connect to Globe from anywhere in the world” said Trina Henson, Head of the Customer Engagement Group of Globe.

A Globe Chat Assist Specialist is always ready to serve customers who are online so feedback on inquiries is immediate and concerns are resolved at the soonest possible time.

The launch of the new Chat Assist is in line with Globe’s thrust to put its customer first always and to provide them with superior customer experience. Also, it demonstrates Globe’s commitment to its mission to transform and enrich lives through communications.

The new online customer service is made possible by Fluxion Inc., a provider of interactive technology solutions. 

The next time you are online and need assistance on any Globe service, simply log on to www.globe.com.ph/support and click on the Globe Chat Assist link. Continue reading here http://www.manilatimes.net/index.php/tech-times/7493-globes-customer-service-is-now-online-with-the-new-chat-assist-

Philippine PLDT users to hit 40M

Manila Times Thursday, 10 December 2009  PHILIPPINE Long Distance Telephone Co. (PLDT) said it enjoyed faster growth in mobile phone subscribers in the fourth quarter of the year because early election-related spending. “We will end the year with 40 million subscribers,” Danilo Mojica, Smart Communication Inc. head for wireless consumer division told reporters.

As of December 8, the combined subscribers of Smart and Talk ‘N Text hit 39.7 million, up by 600,000 subscribers compared with the 39.1 million at end-September, Mojica said.
At end-June, the company had 38.5 million subscribers.

Rival Globe Telecom has about 23.1 million subscribers and Sun Cellular, 11 million. Continue reading here http://www.manilatimes.net/index.php/business-columns/7482-pldt-users-to-hit-40m

Banks lend P7B to fund part of PLDT capex

From Bworldonline:  Philippine Long Distance Telephone (PLDT) Co.,  signed yesterday a loan agreement worth P7 billion with a group of banks, its president said. Continue reading here http://www.bworldonline.com/main/content.php?id=2887

And another article PLDT raises P7 billion from fixed rate notes issue

PLDT INTERNET PLANS AND SPEEDS

Plan 990 with speed up to 384 kbps  with free PLDT to PLDT NDD calls for 2 months. Modem fee of P1200
or P220 x 6 months.

Plan 1299 with 512 kbps speed and free PLDT to PLDT NDD calls good for 1 year. Modem fee of P1200 or
P220 x 6 months.

Xperience 999 (1MBPS) with FREE PLDST mdDSL email and PLDT to PLDT NDD calls for 1 year. Free Modem and Installation Fee

Xcite 1995 (2MBPS) with FREE PLDST mdDSL email and PLDT to PLDT NDD calls for 1 year. Free Modem and Installation Fee.

Xcel 3000 (3MBPS) with FREE PLDST mdDSL email and PLDT to PLDT NDD calls for 1 year. Free Modem and Installation Fee.

Also Available:
PLDT Landline Plus
PLDT Landline Plus Prepaid
Call All Sim

Source http://www.myworldmydsl.com/

PLDT MyDSL Modem Settings

 

PLDT expects to surpass P41-billion profit goal

PLDT expects to surpass P41-billion profit goal
Click the headline above to read the complete article

PLDT readies ‘broadband over power lines’

Philippine Daily Inquirer 12/03/2009  MANILA, Philippines -- Philippine Long Distance Telephone Co. (PLDT) said it will be ready to launch, in six to 12 months, its landmark “broadband over power lines (BPL)” service, seen as a new technology that will fast-forward the growth of Internet use in the country.

The BPL technology is a by-product of the PLDT group’s acquisition of a controlling stake in Manila Electric Co. (Meralco), the country’s largest power distributors.

The new technology, as its name suggests, will allow PLDT to efficiently bring broadband services to virtually all of Meralco’s 24 million customers concentrated in Metro Manila and nearby areas at a minimal cost.

The technology will allow the company to deliver Internet services to households using Meralco’s network of power lines in Metro Manila.  Continue reading here http://newsinfo.inquirer.net/breakingnews/infotech/view/20091203-239926/PLDT-readies-broadband-over-power-lines