So here’s how to get your PLDT land phone and DSL service restored faster.

• Call 171 and report the problem upon it’s occurrence.
• Go to a PLDT business office to talk to a PLDT personnel.
• Look frustrated when talking to a PLDT personnel.
• and finally when you see a PLDT cab/truck, bribe the PLDT lineman or contractor to fix your landline at once

from the blog 

http://www.joenelumal.com/more/tips-tricks/finally-pldt-restored-my-land-phone-and-internet/index.html