PLDT logo

                                       http://www.pldt.com.ph/

PLDT keeps profit forecast despite holiday spending


“We’re maintaining our [core profit] guidance of P41 billion this year,” Manuel Pangilinan, PLDT chairman told reporters.

The country’s largest telco had said that its mobile-phone subscribers are likely to hit the 40-million mark this year.
 

Rival Globe Telecom has about 23.1-million subscribers, while Sun Cellular has 11 million. Continue reading here http://www.manilatimes.net/index.php/business-columns/7744-pldt-keeps-profit-forecast-despite-holiday-spending

Globe’s customer service is now online with the new Chat Assist, WHY CAN'T PLDT HAVE IT TOO?


Globe’s customer service is now online with the new Chat Assist

from Manila Times Thursday, 10 December 2009 Globe Telecom, a leading telecommunications company in the Philippines, launches Chat Assist, an online customer service assistance that can be accessed using the Globe website (www.globe.com.ph/support). Globe customers can get real-time customer service assistance including inquiries, requests and concerns about Globe’s products and services through the new Chat Assist.
 
---------------------------------
My comment:  SMART, PLDT, SUN, BANYAN, DREAM, GLOBAL, DESTINY, etc are you listening?  Many online businesses have adopted this years ago and I am pleased that finally Globe is showing the way to better customer service rather than holding a phone to your ear for ages and pressing through numerous buttons to get someone to listen to your concern!  GREAT IDEA!!!!!
-----------------------------

“Globe Chat Assist expands our ability to provide excellent customer service to our subscribers because we are now able to serve them through more ways than one. So no matter where they are our subscribers can now connect to Globe from anywhere in the world” said Trina Henson, Head of the Customer Engagement Group of Globe.

A Globe Chat Assist Specialist is always ready to serve customers who are online so feedback on inquiries is immediate and concerns are resolved at the soonest possible time.

The launch of the new Chat Assist is in line with Globe’s thrust to put its customer first always and to provide them with superior customer experience. Also, it demonstrates Globe’s commitment to its mission to transform and enrich lives through communications.

The new online customer service is made possible by Fluxion Inc., a provider of interactive technology solutions. 

The next time you are online and need assistance on any Globe service, simply log on to www.globe.com.ph/support and click on the Globe Chat Assist link. Continue reading here http://www.manilatimes.net/index.php/tech-times/7493-globes-customer-service-is-now-online-with-the-new-chat-assist-

Philippine PLDT users to hit 40M

Manila Times Thursday, 10 December 2009  PHILIPPINE Long Distance Telephone Co. (PLDT) said it enjoyed faster growth in mobile phone subscribers in the fourth quarter of the year because early election-related spending. “We will end the year with 40 million subscribers,” Danilo Mojica, Smart Communication Inc. head for wireless consumer division told reporters.

As of December 8, the combined subscribers of Smart and Talk ‘N Text hit 39.7 million, up by 600,000 subscribers compared with the 39.1 million at end-September, Mojica said.
At end-June, the company had 38.5 million subscribers.

Rival Globe Telecom has about 23.1 million subscribers and Sun Cellular, 11 million. Continue reading here http://www.manilatimes.net/index.php/business-columns/7482-pldt-users-to-hit-40m

Banks lend P7B to fund part of PLDT capex


From Bworldonline:  Philippine Long Distance Telephone (PLDT) Co.,  signed yesterday a loan agreement worth P7 billion with a group of banks, its president said. Continue reading here http://www.bworldonline.com/main/content.php?id=2887

And another article PLDT raises P7 billion from fixed rate notes issue

PLDT INTERNET PLANS AND SPEEDS


Plan 990 with speed up to 384 kbps  with free PLDT to PLDT NDD calls for 2 months. Modem fee of P1200
or P220 x 6 months.

Plan 1299 with 512 kbps speed and free PLDT to PLDT NDD calls good for 1 year. Modem fee of P1200 or
P220 x 6 months.

Xperience 999 (1MBPS) with FREE PLDST mdDSL email and PLDT to PLDT NDD calls for 1 year. Free Modem and Installation Fee

Xcite 1995 (2MBPS) with FREE PLDST mdDSL email and PLDT to PLDT NDD calls for 1 year. Free Modem and Installation Fee.

Xcel 3000 (3MBPS) with FREE PLDST mdDSL email and PLDT to PLDT NDD calls for 1 year. Free Modem and Installation Fee.


Also Available:
PLDT Landline Plus
PLDT Landline Plus Prepaid
Call All Sim


PLDT expects to surpass P41-billion profit goal

PLDT expects to surpass P41-billion profit goal
Click the headline above to read the complete article

PLDT readies ‘broadband over power lines’

Philippine Daily Inquirer 12/03/2009  MANILA, Philippines -- Philippine Long Distance Telephone Co. (PLDT) said it will be ready to launch, in six to 12 months, its landmark “broadband over power lines (BPL)” service, seen as a new technology that will fast-forward the growth of Internet use in the country.

The BPL technology is a by-product of the PLDT group’s acquisition of a controlling stake in Manila Electric Co. (Meralco), the country’s largest power distributors.


The new technology, as its name suggests, will allow PLDT to efficiently bring broadband services to virtually all of Meralco’s 24 million customers concentrated in Metro Manila and nearby areas at a minimal cost.


The technology will allow the company to deliver Internet services to households using Meralco’s network of power lines in Metro Manila.  Continue reading here http://newsinfo.inquirer.net/breakingnews/infotech/view/20091203-239926/PLDT-readies-broadband-over-power-lines

PLDT 3 LINES FOR P1150 2 OF THEM WIRELESS PHILIPPINE BARGAIN OF THE DAY

PLDT HAS A GOOD DEAL I SAW IN THE NEWSPAPER THE OTHER DAY WHERE YOU CAN GET ONE LANDLINE AND ONE WIRELESS LINE WITH FREE DOMESTIC LANDLINE CALLS IN YOUR YOUR PROVINCE AND MAYBE EVEN WHEN YOU TRAVEL FOR P850 AND ANOTHER 2ND WIRELESS SIM LANDLINE FOR AN ADDITIONAL P250 OR A TOTAL OF THREE LINES FOR P1150 .  APPLY AT ANY PLDT OFFICE



SEE MORE BARGAINS OF THE DAY HERE http://daybargain.blogspot.com/

TAGS:  pldt landline plus wireless landline plus wireless landline, pldt 3 lines for P1150, promo PLDT

PLDT Watchpad subscriptions exceed expectations, says official


From the Sunstar Cebu AN OFFICIAL of an internet service provider in the country said the subscriber take-up of its Internet-based television service exceeded the company’s expectations.  

There are now over 500,000 MyDSL subscribers but Dujali refused to disclose the exact number of those who registered for the Watchpad service since the formal report is yet to be filed.
 
Aside from films, Dujali said the company is also thinking of coming up with a gaming and arcade area for its MyDSL service and planning to feature a live stream video of the Level Up Live—considered as the biggest event in the online gaming industry.

Dujali said the company is also working on getting radio stations to air live sessions over Watchpad.

Before the end of the year, Watchpad will have five more new channels for its subscribers.

Philippine Long Distance and Telephone Co. (PLDT) assistant vice-president and category head for its DSL service Gary Dujali also said the Watchpad feature of PLDT MyDSL will continue to be a free service for its subscribers.  

Continue reading here http://www.sunstar.com.ph/cebu/pldt-watchpad-subscriptions-exceed-expectations-says-official

Read all the PLDT news here http://mypldt.blogspot.com/

PLDT continues to push IDD budget card use

Wednesday, 25 November 2009    Business Mirror    DESPITE the increased usage of instant messaging and soft phones, telecom giant Philippine Long Distance Telephone Co. (PLDT) believes there is still room for business as far as budget cards are concerned.


With a call rate of P1.50 per minute to the US and Canada, Balingit said more consumers will appreciate the value offerings of the budget card. She also pointed out that PLDT’s telecommunications infrastructure gives the company leverage as consumers will prefer using budget cards because they are assured of fast and clear connection when they call family and friends overseas. “This is backed up by our market research data wherein 85 percent of PLDT budget card users are very satisfied with the service,” she said. 

My comment  Note that Sun offers a P2 minute call rate overseas with your regular cell load not a special card load like PLDT and SMART also offers a P2.5 rate per minute to many more countries which benefit OFW workers families greatly also with their regular load which is much less hassle,

Continue Reading here    http://businessmirror.com.ph/component/content/article/52-technology/18944-pldt-continues-to-push-idd-budget-card-use.html

Quick & Easy Self Guide for your PLDT MYDSL INSTALLATION

Make sure that your Local Area Connection settings are correct.
• Click on NETWORK CONNECTIONS
• Right click on LOCAL AREA CONNECTION
• Select PROPERTIES.
The TCP/IP properties should be set to “Obtain IP Address Automatically” and “Obtain DNS Address Automatically”.

To start with;

TIP 1If you don’t hear any dial tone, hear static or noise from your landline, Call 173.

TIP 2Make sure your modem is connected to both your PC/Laptop and phone line.

TIP 3Set-up is color coded and cables should fit snugly into the right port. Make sure there are no loose connections.

TIP 4You can also try re-setting your modem. Turn your PC and modem off. Next, turn the modem on and wait for a few minutes after the modem’s POWER, ETHERNET and DSL lights have turned green before turning on the PC again.

TIP 5If you have an extension phone, make sure you use a microfilter to ensure the quality of your phone and DSL line.

TIP 6Your residential DSL plan is best experienced with a single PC only. Sharing with other PCs may cause slowdown. Make sure it’s virus - free and delete unnecessary files to free up the memory. Recommended RAM is at least 256 kbps.

TIP 7If you experience slowdown in a particular website, try to visit other websites and compare the experience. The website you re accessing might just be congested.

Tips for your PC and modem

To ensure the quality of DSL service, make sure you do the following:
Provide your computer and your DSL modem with an Automatic Voltage Regulator (AVR) to avoid possible damage to equipment caused by sudden power voltage fluctuation.
Place your PC and DSL modem in an area with proper ventilation to avoid overheating.
Make sure to install your high-speed and high resolution printer/fax away from the modem to avoid interference.

SEE THE FLASH VIDEO HERE http://www.myworldmydsl.com/mydsl101.aspx


FAQ:  http://www.myworldmydsl.com/faq.aspx

PLDT MYDSL INTERNET & PHONE PLANS, PRICES AND SPEEDS

 
pldt_mydsl_promo_plans2

PLDT MYDSL INTERNET & PHONE  PLANS, PRICES AND SPEEDS

TAGS: PHILIPPINE PLDT MYDSL INTERNET & PHONE  PLANS, PRICES AND SPEEDS

PLDT MYDSL PLANS, PRICES AND SPEEDS

pldt_mydsl_promo_plans2
pldt_mydsl_promo_plans2pldt_mydsl_promo_plans2pldt_mydsl_promo_plans2 pldt_mydsl_promo_plans2pldt_mydsl_promo_plans2pldt_mydsl_promo_plans2pldt_mydsl_promo_plans2pldt_mydsl_promo_plans2pldt_mydsl_promo_plans2pldt_mydsl_promo_plans2pldt_mydsl_promo_plans2pldt_mydsl_promo_plans2pldt_mydsl_promo_plans2pldt_mydsl_promo_plans2pldt_mydsl_promo_plans2pldt_mydsl_promo_plans2pldt_mydsl_promo_plans2pldt_mydsl_promo_plans2 

PLDT MYDSL PLANS, PRICES AND SPEEDS

TAGS:  

Calling cheap overseas 1.5 pesos a minute PLDT,


PLDT budget card philippines 1.50 peso calls to USA & Canada from Philippines
http://www.pldt.com.ph/products/consumers/prepaidcards/Pages/BudgetCard.aspx
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PLDT budget card philippines 1.50 peso calls
You can buy the cards in 7 Eleven stores, SM information counters, Cebuana Luilleur, RCPI, eBiz and even Sulit classified has a deal for only 92 pesos you can buy a 100 load card


Sulit clasified 92 pesos for 100 peso cardhttp://www.sulit.com.ph/index.php/view+classifieds/id/1456426/PLDT+BUDGET+CARD+100+-PAY+ONLY+92

Proposed Bundle


20c / min  approximately 8 mins  89 Destinations
P 30, P100 and P 200 card denomination
Validity: 30 days upon first use


PLDT Budget Card (does not reflect the 1.5 on their website as usual)
Product Description PLDT’s Overseas Call Card wherein you can call your family and friends in 100 calling destination for as low as P3/min of call at any PLDT Postpaid landline and Payphones nationwide.Call Rate: 1. P3.00 per minute for calls to the US, Canada and Hongkong.2. P5.00 per minute for calls China, Malaysia, Singapore, S. Korea and Taiwan.

3. P8.00 per minute to the rest 92 calling destinations.

Card Denominations P100 wherein callers can make up to 33 minutes of overseas call
P200 herein callers can make up to 66 minutes of overseas call



Cheap 2 peso phone call Philippines to USA Canada Hong Kong Singapore & China using SUN, 2 peso to USA Canada Singapore Hong Kong China using SUN but uses ordinary load no special cards like PLDT 5 peso to Australia, Malaysia, Taiwan, South Korea, Guam, Macau, Brunei, Thailand 10 peso to UAE, Saudi Arabia, UK


1.50 peso call to USA & Canada PLDT Budget Card

Published in Philippine Star Sept. 18, 2009 to Canada and USA only I think
PLDT budget card philippines 1.50 peso calls
PLDT budget card philippines 1.50 peso calls

The PLDT Budget Card is a Prepaid Overseas Calling Card, which allows PLDT subscribers nationwide to make overseas calls to 89 Destinations worldwide at the lowest per minute rate of 18 US cents. The new PLDT Budget Card offers flexibility to use the service in two denominations: P100 and P200 from any PLDT postpaid phone and payphones, nationwide.
Proposed Bundle
  • 20c / min
  • approximately 8 mins
  • 89 Destinations
  • P 30, P100 and P 200 card denomination
  • Validity: 30 days upon first use
PLDT Budget Card
Product DescriptionPLDT’s Overseas Call Card wherein you can call your family and friends in 100 calling destination for as low as P3/min of call at any PLDT Postpaid landline and Payphones nationwide.

Call Rate:1. P3.00 per minute for calls to the US, Canada and Hongkong.

2. P5.00 per minute for calls China, Malaysia, Singapore, S. Korea and Taiwan.

3. P8.00 per minute to the rest 92 calling destinations.

Card DenominationsP100 wherein callers can make up to 33 minutes of overseas call
P200 herein callers can make up to 66 minutes of overseas call









PLDT Watchpad lights up DSL experience VS PLDT Watchpad - EPIC FAIL


I wondered with the heavy advertising for the Pacman rumble how the delivery of the promises would work.  The results are starting to appear online. And the lack of the ability to go full screen is a big problem too.   Read two opposing articles by clicking the links below to blogs.

PLDT Watchpad lights up DSL experience
http://www.philstar.com/Article.aspx?articleId=503909

These are comments from the Pacland's Philippine Boxing Forum
PLDT Watchpad - EPIC FAIL

If PLDT is thinking of marketing this, they better junk the whole system and shop for another one ... it could not even go at par with the illegal Sopcast, TVU, and other live streams ... it kept on disconnecting, pixelated, went slowmo, and finally bogged-out before round 10 was completed.

I had a good experience on watching Manny's 3 last fights on PLDT's Mypad.net ... for this fight, I was enticed to upgrade my DSL connection to 2Mbps Plan 1995, bad decision

Watchpad cannot even go full screen ... it really sucks!!!  Read this viewers comments here (they are not my comments please note)
http://forum.philboxing.com/viewtopic.php?f=100&t=151515


And another blogger says:  I was utterly disappointed with PLDT watchpad not only was it hyped but it did not deliver what a decent show should during the height of the Pacquiao vs Cotto Firepower.  This comment appears on this blog http://allthingsdigitaldownsouth.blogspot.com/2009/11/pldt-watchpad-hows-your-experience.html

And another blogger writes
Disapppointing service from PLDT WatchPad!!!!

Now that the fight was over, the service appears to be back to normal! But still a disappointment, since the time that PLDT has to deliver a good service... they where knockout like Manny kicking Cotto's b*tt!!
Read his complete blog review here http://teknisyan.blogspot.com/2009/11/disapppointing-service-from-pldt.html

PLDT pushes broadband boundaries

PLDT myDSL subscribers rarely go offline nowadays unless they get out of loop on the coolest gigs in their new cyberspace haunt, the myView channel.

Launched recently at Jill’s Global City in Taguig, the myView channel on PLDT MyDSL’s Watchpad sizzled with shows about almost everything; from self-help tips on how to maximize DSL to fashion, music, gadgets, fitness, entertainment and more! 

Many of the MyDSL Watchpad’s channel ambassadors are GMA Artist Center talents such as Isabel Oli, Victor Aliwalas, Rhian Ramos, Gino dela Peña, Steff Prescott and Stephanie Henares.

Oli hosts a lifestyle and fashion show in which viewers virtually go with her on a window shopping trip to stores that sell quality items for a steal. The former model turned actress will also dispense tips on how to "rock out" an otherwise "standard" look. 

Aliwalas, on the other hand, will play the hands-on fitness guru who actually goes to fitness shops and centers to demonstrate the features and use of sport equipments, as well as how to do leg raises, bicep curls and crunches properly to achieve buff beauty. The myView’s fitness show host will also talk about nutrition, channeling the advice of experts. 

Ramos will write about anything and everything on her celebrity blog. De la Pena will tinker with the latest gadgets and gizmos in a show aimed to serve as bible to techies. Both on myView.
For the latest showbiz chika, there’s myFoursome, an on-cam chinwag session among the country’s most respected entertainment journalists who lay on the table any showbiz-related subject which they then dissect until the stories behind the stories are revealed.

The myFoursome show is hosted by Philippine Daily Inquirer columnist Dolly Anne Carvajal, Manila Standard Entertainment editor Isah Red, Philippine Star editor Ricky Lo and Manila Bulletin columnist Shirley Pizarro.

Meanwhile, music lovers are bound to sing hallelujahs over exclusive music videos on myView by such artists as Jay Durias and Amber. The videos are shot on interesting locations and are almost always canned from first take.

Drifting enthusiasts, rejoice! An omnibus show about drifting in which undisputed champ Alex Perez gives away some of his trade secrets is now ready for viewing on (where else?) myView.
And do you know that PLDT myDSL subscribers can access Facebook, Multiply and Friendster, while still having as constant companions, myView and 13 other TV channels such as CNN, National Geographic Channel, The Biography Channel, MTV, GMA-7 and Crime & Investigation Channel?

The PLDT Watchpad’s myView channel also offers another first: Nationwide video streaming. Two of these are the 2009 Drifting Championship and the forthcoming Pacman vs. Cotto fight on November 15.

Ditto with the most happening radio programs from Manila FM stations, including Wave89.1 FM’s "Old School R&B" featuring MC Dash, Saturdays, 3-5 p.m. and Jam 883’s "Jam Sessions," Sundays, 7-8 p.m.

Gimik with the friends has gone virtual, too, as myView brings – or shall we say, streams – the inside scoop on the country’s hottest clubs such as Club Circa, Dolce and even Cebu’s Vudu club. 

If you’re a couch potato and would rather be "alone but not lonely" on a gimik night, check out the live streaming of no less than the award-winning movies of Cannes Best Director Brillante Mendoza. "Kinatay"… "Siquijor"… "Kaleldo"…the list goes on.

Catch the Watchpad crew together with Direk Mendoza and directors Jim Libiran and Pepe Diokno, along with Cebu’s Ruel Antipuesto, as they tour top campuses in Manila and Cebu in November.

All these on PLDT’s MyWatchpad for free. On line, on-real time and on the house – if you’re a PLDT MyDSL subscriber.    Read more here http://www.malaya.com.ph/11102009/ent4.html

PLDT expects new ‘Watchpad’ podcast service to revolutionize online entertainment
http://philippinestuff.wordpress.com/2009/10/25/pldt-expects-new-%E2

MetroPac, PLDT to pause on acquisitions next year



Following a number of big-ticket acquisitions, Metro Pacific Investments Corp. and the PLDT group won’t likely make new investments next year, the two firms’ top executive said, citing the need to take care of new businesses.

“Maybe next year, it’s time to regroup, consolidate, refresh. [Perhaps we may hold off] new investments,” Manuel V. Pangilinan, chairman of Metro Pacific and Philippine Long Distance Telephone (PLDT) Co., told reporters yesterday.

“We have too much in our plate ... I do not think it’s a money issue. It is a management issue,” he added.

Mr. Pangilinan was responding to queries on whether the Metro Pacific-PLDT bloc was avoiding a costly buyout of minority shareholders in Manila Electric Co. (Meralco) after last week’s deal to buy an additional stake in the country’s largest power distributor from the Lopez family.

Mr. Pangilinan said his group would particularly focus on the North Harbor development and television network TV5.

“It’s time to regroup. There are things to fix [such as] North Harbor Center ... We have to fix Channel 5, there are many more [things to fix],” he said.

In March, Pilipino Telephone Corp., a PLDT unit, bought a 20% stake in Meralco from Lopez-led First Philippine Holdings for $414 million.

Last month, Metro Pacific completed the acquisition of a 14.7% stake in the power distributor by buying the shares of its unit New Gallant Ltd. and the PLDT Beneficial Trust Fund (total of 13%) and by acquiring shares from the open market (1.7%).

The Pangilinan group now holds a combined 34.7% stake in Meralco through Metro Pacific (14.7%) and PLDT unit Pilipino Telephone Corp. (20%). First Pacific partly owns PLDT.

Last week, Lopez-led First Philippine Holdings Corp. accepted the offer of Metro Pacific to buy an additional 6.7% in Meralco for P22.4 billion.

If Metro Pacific gets the Lopez shares, it would end up owning 41.4% of the utility.

Metro Pacific has also signed a long-term contract with the Roman Catholic Archdiocese of Manila to manage Cardinal Santos Medical Center. The company said it was still open to acquiring other hospitals.

Last month, the firm bagged the contract to operate Manila North Harbor. It is planning to spend as much as P6 billion to develop the country’s oldest sea port.

Recently, Mediaquest Holdings, Inc., a unit of the Beneficial Trust Fund of PLDT, purchased a 75% share in Cojuangco-led ABC Development Corp., the owner and operator of TV5.

The group is also in talks to acquire management of the Philippine Star newspaper. Media-quest Holdings has a minor stake in BusinessWorld.

In the same interview, Mr. Pangilinan insisted that the sale of the Lopez shares in Meralco adhered to existing rules governing tender offers.

Government Service Insurance System (GSIS) President Winston F. Garcia claims last week’s sale would circumvent the mandatory tender offer rule. GSIS said it has acquired a 4% stake after selling 27% in Meralco to San Miguel Corp. last year.

Mr. Garcia said he also has the option of filing a complaint before regulators should Metro Pacific refuse to buy out minority shareholders for P300 per share, the same price offered to the Lopezes.

He also threatened to buy shares held by the public to get one Meralco board seat.

Mr. Pangilinan said: “There are rules and regulations that govern tender offers. We follow the rules and we abide by the rules. It is within what is provided by rules. We consulted our legal counsel on these rules.”
Under existing rules, any individual -- or a group acting in concert -- who acquires a 35% stake in any company within the span of one year must bid for the shares held by the minority at the highest price paid during the past six months.

Last week’s deal with the Lopezes was not an outright purchase. Metro Pacific will first lend the Lopezes’ First Holdings P11.2 billion, effectively securing rights over new shares.

A call option on the 6.7% stake will lapse on March 31, 2010. If it takes the option, Metro Pacific must pay P22.4 billion on top of the P11.2 billion, which will remain a loan.

Mr. Garcia claimed the setup would allow Metro Pacific to do away with the tender offer requirement.

Metro Pacific shares continued to take a beating and lost another 6.66% or P0.20 to close at P2.80 apiece yesterday. Analysts said investors were worried over how the infrastructure-based holding firm would secure financing for its new acquisitions.  Read more here   http://beta.bworldonline.com/main/content.php?id=1171

PLDT PLUS INTERNET@HOME P990 month

TAKE HOME PHONE AND INTERNET NOW ENJOY UNLIMITED WIRELESS INTERNET AND LOCAL CALLS FOR ONLY 990 MONTH UP TO 512 KPBS  INITIALLY AVAILABLE IN SELECTED AREAS GET ONE NOW CALL 101-328



PLDT had full page ads in Sunday Philippine Star November 9, 2009 promoting this new offer which sounds interesting although nothing is mentioned on their website or other blogs so you will have to stop into their business centers to inquire or call their number above.  It is wireless so it must be using the SMART network.

Again I think phone companies should put out news releases online and add these promos to their website before announcing it in newspapers to allow better distribution of information

Tags:  990 month phone internet, November 2009 PLDT internet phone, PLDT new offer,  PLDT PLUS INTERNET@HOME


------------------------------------
a viewer sent me this comment about the service he is experiencing


Submitted on 2009/12/12 at 1:09pm
As a responsible citizen of this country, I’m firmly resolved to bring this complaint to the attention of PLDT and heighten the awareness of subscribers to what PLDT is offering in their business units all over the Philippines. I felt like victimized by a systematic fraud being offered by PLDT’s sales personnel who is offering “PLDT’s Wireless Internet at Home” whose features are far beyond the promises that they offer when dealing with inquirers. Let me enumerate several misinformation that they have presented me during product offer:
1. I was told that the speed is up to 512 kbps – it’s indeed right that this is not a guaranteed speed (they say maximum) but not even getting half of what they’re advertising is completely ridiculous. This is a complete lie which they are proud to advertise. I tested the speed of the connection and its only getting 100 kbps. I might get satisfied if I’m getting at least 250 kbps but 100 kbps is completely unacceptable.

2. Second, I was told by the sales agent that the modem has router function (manual states that the modem is WIFI capable) but upon checking the light of the modem, the wireless light is off. I checked with their customer service and was told that the WIFI function is deactivated. What kind of service is this? This is again another violation of what they have promised me. There’s not even a note in the package stating that the WIFI function is deactivated. I took their package because of the WIFI only to know that it doesn’t have any.
3. Third, I returned the package to the sales branch in Quezon City and asked for a refund and was given a collection receipt which I need to bring to nearest business office. Upon going there, I was told that the refund is subject for approval and they are uncertain whether the P1200.00 I paid will be refunded. This really made me mad, I’m not able to use their service and yet they’re holding up my money and was being told to make follow-up to 171 which is really hard to reach. What kind of service is this? By the way, the person before me also returned the Internet at Home Kit mainly because of the same problem. Now who is lying here?
I’m writing this to stop the false advertisement and systematic robbery that they are doing. I might sound very upset but I have the responsibility to let my countrymen know of this incompetent service that PLDT is offering. Enough of this false advertisement. I’m sure MVP is not happy with this but he deserves to learn this and stop the issuance of this package to the public. I might be small citizen challenging a company giant like PLDT but this is what I believe is right and I stand to tell the truth about this farce.
I hope this letter gets to the ear of PLDT.

PLDT trims revenue forecast as mobile growth slows



MANILA - Philippine Long Distance Telephone Co (PLDT), the country's most valuable firm, trimmed its full-year revenue guidance, reckoning strong typhoons that have battered parts of the country may dent consumer spending.

While PLDT cut the revenue forecast by 1% to P146 billion ($3.06 billion), it kept its core earnings guidance, which strips out currency and derivatives gains, at P41 billion, up 8% from 2008.

Analysts also expect PLDT to post 2009 net profit of around 41 billion pesos, up 18.2 percent, based on Thomson Reuters, as spending ahead of May 2010 presidential polls boosts earnings.

PLDT, owned by Hong Kong's First Pacific Co Ltd, Japan's NTT Communications and NTT DoCoMo, said July-September net income jumped 49% to P10.3 billion, as its foray into power distribution helped mask slower growth in its main mobile phone business. Analysts had forecast profit of P9.9 billion.

"While we anticipate the usual boost in the fourth quarter from holiday spending, we expect this may be somewhat dampened as the recent typhoons caused extensive damage all around," Chairman Manuel Pangilinan said in a statement.

Aggressive pricing promotions by rivals have forced PLDT to come up with cheaper mobile offerings, and a recent regulation to extend the life of phone cards has made it tougher for PLDT to grow its revenue.

"The macroeconomy is still weak, but there is also an element of increasing competition," said Jody Santiago, head of research at UBS Securities Philippines Inc.

The company added a net 580,000 mobile subscribers in July-September, the lowest tally in 11 quarters.
"For me, the third quarter marks an inflection point showing that the growth period may be finished and that there is a risk of a decline in operations," Santiago said.

He said PLDT's Meralco earnings could compensate for weaknesses in its traditional operations.
PLDT hopes recent investments in a local broadcaster and in Manila Electric Co (Meralco), the country's largest power retailer, will fortify its dominance of the domestic telecoms market.

PLDT said its mobile service revenue, accounting for nearly two-thirds of the group total, was flat in the third quarter, while earnings before interest, tax and depreciation fell 3%. Core earnings climbed 11% to P10.1 billion.
PLDT shares closed down 0.8% after the results in a flat broader market. 
as of 11/03/2009 9:33 PM
 
Read the complete original article here http://www.abs-cbnnews.com/print/76922

PLDT income rises 15% to P30 billion in 9 months


PLDT income rises 15% to P30 billion in 9 months

MANILA, Philippines - Telecommunications giant Philippine Long Distance Telephone Co. (PLDT) reported a 15-percent increase in its net income to P30 billion in the first nine months of the year, from P26.2 billion in the same period last year, company officials said yesterday.

Core net income, which excludes exceptional items, meanwhile, rose 11 percent to P31 billion during the same period.

PLDT president and CEO Napoleon Nazareno said this year’s results reflect the higher recurring net income, lower net losses from the foreign exchange revaluation of their financial assets and liabilities and derivatives, and the lower statutory tax rate.

He added that the income figures now factor in the 20-percent equity share of subsidiary Pilipino Telephone Inc. (Piltel) in the earnings of power utility Manila Electric Co. (Meralco).

PLDT Group chairman Manuel Pangilinan indicated they are now taking a cautious stance and slightly revising downwards their revenue and earnings before interests, taxes, depreciation and amortization (EBITDA) targets to P146 billion and P88 to P88.5 billion, respectively.

He, however, said their core profit guidance remains at P41 billion for the whole of 2009, or eight percent more than in 2008. “Based on the nine-month results, and barring unforeseen circumstances, reported net income for the year is likely to exceed last year’s number of P34 billion,” he said, adding that fourth quarter 2009 core income will likely reach P10 billion.
He pointed out that the third quarter performance was adversely affected by the lagged effect of the global recession on the economy, compounded by the delay in school openings as a result of the swine flu outbreak. The slowdown in economic and business activity was further exacerbated by successive natural calamities, weakening what is already the slowest quarter of the year historically.

“While we anticipate the usual boost in the fourth quarter from holiday spending, we expect that this may be somewhat dampened  as the recent typhoons caused extensive damage all around. Even with OFW remittances holding up, we may see consumers adjusting their budgets and rethinking their spending priorities,” Pangilinan explained.
 
PLDT’s total cellular subscriber base grew to 39.1 million subscribers, with main unit Smart Communications adding 3.9 million subscribers in the first nine months. Smart recorded net additions of over 1.6 million to end the period with 22.5 million subscribers while Talk ‘N Text added 2.2 million subscribers to end  the period with 16.6 million subscribers.

“The growing popularity of unlimited voice packages indicates a shift in consumer preferences and we have taken note of that in our recent service offerings. Moreover, the competitive landscape is heating up as operators intensify their efforts to offer the best value to consumers at a time when tough economic conditions and regulatory changes are changing subscriber behaviour. We need to adapt as have in the past,” Nazareno said.

 He explained that the country’s cellular SIM penetration rate is now at 80 percent, inclusive of multiple SIMs. “This means that new subscribers will come from the lower market segments with lower average revenue per user (ARPU).”

Nazareno also reported that fixed line service revenues increased four percent to P38.2 billion in the first nine months from P36.7 billion in the same period last year.

“The fixed line business has produced three straight quarters of revenue growth, no mean feat in this age when communications is accessible through numerous channels. We are encouraged by this progress and look to remain focused and sustain this transformation and improvement,” he added.

The company also reported that teams have already been formed by both PLDT and Meralco to determine how to implement the identified synergies between the two.  (My comment:  Wonder when PLDT/SMART will start mailing their bills electronically like Meralco already does so well?)
 

Meanwhile, PLDT’s total broadband subscriber base was at 1.37 million, with aggregate revenue contribution from broadband and Internet services at P10 billion for the first nine months, 26 percent higher than last year. Smart Bro wireless broadband subscribers for the period was at 802,000 while those for wired broadband (DSL) was at 548,000.

“We are determined to propagate broadband usage by facilitating the availability and wide adoption of access devices and riding the social networking wave. We recognize that social networking has changed the rules of the communications game and we are adapting our service to take advantage of that,” Smart chief wireless adviser Orlando Vea pointed out.  Read the complete article here
http://www.philstar.com/Article.aspx?articleId=520078&publicationSubCategoryId=66

Google’s latest phone pitch: get free voice mail with more features while keeping same number



Google expands availability of its free voice mail

SAN FRANCISCO — Google Inc. wants to answer your mobile phone calls when you can't or just don't want to talk.

In its latest bid to become a bigger player in telecommunications, the Internet search leader is giving people a chance to send calls to their cell phones into a free voice mail service unveiled earlier this year. The new choice is being introduced Tuesday.

The voice mail feature is part of Google Voice, a fledging service striving to become a hub for phone calls to people's mobile, home and office numbers.  Read the complete article here http://blog.taragana.com/index.php/archive/googles-latest-phone-pitch-get-free-voice-mail-with-more-features-while-keeping-same-number/

The PLDT Call All Service Bundle combines a PLDT Wired postpaid landline and a PLDT landline Plus SIM 2nd line, all for only P850/month.

The PLDT Call All Service Bundle combines a PLDT Wired postpaid landline and a PLDT landline Plus SIM 2nd line, all for only P850/month.


The first and only free local call service to your home zone
from anywhere in the country.

PLDT Call All bundle — a wireless landline extension where subscribers can call anywhere in the Philippines. This promo is available to existing PLDT residential landline subscribers for an additional fixed monthly charge of Php250.

The bundle adds a PLDT Landline Plus (PLP) SIM card which can be used with any openline handset and serves as an extension of the fixed landline. What makes the PLDT Call All promo more expansive is that the mobile phone with the PLP SIM-card can be taken anywhere in the Philippines and still be able to call any landline number in its local area.

So if you have a fixed landline in Metro Manila (02), you can apply for an extension Call All SIM and carry it around in your mobile phone as a wireless landline. You can bring the mobile phone to Zamboanga or Iloilo and still be able to call any number in Metro Manila for free (and at the same time, be able to receive calls from landline with area code 02).

Globe launched their Duo service last month for an additional Php399/month but only allows for mobile calls as long as the phone is within the Metro Manila area. In essence, the PLDT Call All has much wider coverage.

The PLDT Call All Service Bundle combines a PLDT Wired postpaid landline and a PLDT landline Plus SIM 2nd line, all for only P850/month.



It is the first and only wireless landline SIM that allows free local calls to your home zone when calling from anywhere in the country.(Home Zone refers to Metro Manila of the province where the PLDT wired landline is installed.)




Also, while in the user’s home zone, the Call All SIM allows the user to make long distance or NDD calls to any PLDT landline nationwide for only P1/min.
The SIM can be used in any open-line handset or PLDT Landline Plus unit.

New or existing PLDT subscribers may avail of the Call All Service.

Visit any PLDT Business Office or Connect Patrol Booth
Call any of PLDT’s Hotline Numbers
171 (new wired landline applicants)
101-328 (for exisiting subscribers requesting for SIM delivery)

Where can you apply for a PLDT Call All service and how?


You can apply for a PLDT Call All service by visiting any PLDT Business Office, Connect Patrol Booth, or SM Mall. For new subscribers:
Requirements:
*Customer Information Sheet
*Service Conforme
*Valid ID
*Financial Doc (for NDD/IDD Access Request)
Installation Fee:
*Php 1,100
Monthly Service Fee
*Php 850
Freebies:
*Option1 Free Caller ID
*Option2 Free PLP Prepaid Sim with Php 300 Load
*Option3 Free Budget Card Php 200

No initial charges for existing residential postpaid wired landline subscribers.

New Subscribers will be charged the standard Php 1,100 installation fee for the wired
landline which comes with any of the following freebies:

-Caller ID UNIT with FREE Landline Features
-P200 – worth Budget Card


Yes, there is a 2 year lock-in period for the PLDT Call All service bundle.
Comment to those interested in getting the PLDT Call All Promo, think twice and better read the agreement they will ask you to sign kasi what I understand from it eh may minimum of 2 year lock-in period, wherein you’ll be ask to pay pre-termination fee of P2500 for each Call All Service Bundle (Landline Post paid + wireless sim) or P5000 for the two lines and if you have mydsl additional P 2500 or a total of P7500 pre-termination fee in case you opt to discontinue the service under 2 years or after every renewal. Here’s the catch ng PLDT…. after completing the minimum 2 year lock in period, it will automatically renew your contract every two years. so tali ka na nman sa contract at laging may lock-in period n 2 years, in effect laging may pte-termination fee of 5000 or 7500 dpending on your service bundle. Unlike other TELCOS, after the lock-in period malaya ka na to continue or discontinue the service, but with this PLDT Call All Service, mukhang forever kang matatali sa every 2 years na contract.

Application for subscription to the Call All Service Bundle is from May 24 to just advertised in newspaper today full page ads so the promo is still effective. 

All those who subscribed within the promo period will continue to enjoy the bundle rate of P 850/month and the service feature of Call All (i.e., unlimited local calls from anywhere in the country), as long as subscription is not terminated within the lock-in period.

If you subscribed to a PLP 2nd Line prior to MAy 24, your subscription will automatically be adjusted so you can enjoy the bundle rate of P 850/month plus unlimited free calls to your home zone from anywhere in the country.

Comments
And you can call any 02 (for manila based subscribers or 032 for cebu point of subscribing)  area code no. anywhere u are in the philippines also….

example, If you are in Mindanao, I can call you from Manila via my wired landline to your PLDT LL+ for unlimited times.. Same as you can call any 02 landline or even wireless landline anywhere u are in P.I.
And you can call any 02 area code no. anywhere u are in the philippines also….
example, If you are in Mindanao, I can call you from Manila via my wired landline to your PLDT LL+ for unlimited times.. Same as you can call any 02 landline or even wireless landline anywhere u are in P.I.
I think even if you have an on-going contract with pldt re: dsl plan 999, you can still avail of their call all promo, what i understand is that the new lock-in period for the call all promo will supersede your existing lock-in period for dsl 999.

For more inquiries, call 171 or 101-328.
http://www.pldt.com.ph/products/consumers/landline/Pages/Call%20All.aspx
FAQ for PLDT products https://www.pldtonline.com/help/help_pldtpostpaid.html
 PLDT launches novel landline call service
MANILA, Philippines—Local telecommunications giant Philippine Long Distance Telephone Co. seeks to boost its cash flow from the fixed-line phone business—overshadowed by the fast growth of wireless phone usage over the years—with the pioneering offering of an unlimited nationwide landline call service for residential subscribers.
For an additional fixed monthly charge of P250 for post-paid residential landline subscribers, the PLDT “Call All” bundle provides a second line SIM (PLDT Landline Plus) which can be used in any open line handset, allowing users to make free local calls to any landline number in the same calling area.

Top PLDT officials explained that the service is like having an extension line that the user can bring anywhere in the Philippines and use to call any landline in its home area. The offer thus seeks to edge out the hybrid wireless-landline offerings of major competitors (which offer unlimited calls only within the same coverage area) by providing free calls even when the handset is brought outside the area code of the registered fixed line. This is for as long as the call is made to any landline within its area code.

For instance, a Manila subscriber can bring his wireless extension line to Cebu and call his family or friends in Manila for free. With the additional fee of P250 a month, the service thus comes all in at a price of P850 a month. It effectively waives the metering for national direct dialing (NDD) for calls made using the second SIM to its local area, making landline calls more affordable.

“We would like to make the landline as relevant as possible. Because of trends in communications, wireless is becoming more dominant,” PLDT head of retail business group Dan Ibarra said in an interview during yesterday’s product launch.

NDD charges will still apply if the fixed line registered under “Call All” service or its wireless extension is used to call cellular phones or landline numbers outside its home area.

Ibarra said the innovation, which sought to offer clear and reliable voice call and text messaging service, would leverage on PLDT’s 1.3 million household subscriber base. He added that this would be a new area of growth for the landline segment aside from the booming data or broadband (DSL) business.

The landline business accounts for only about 20 percent of the PLDT group’s business, while wireless operated by Smart Communications and Pilipino Telephone Corp. contribute 80 percent.  Original article here http://business.inquirer.net/money/topstories/view/20090603-208669/PLDT-launches-novel-landline-call-service
What is the PLDT Call All Service? http://www.squidoo.com/the-pldt-call-all-experience




PLDT LANDLINE
 


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PLDT Frequent Disconnect Solution

This is just one possible solution if you are finding that you're PLDT MyDSL keeps getting disconnected.

The current standard modem for PLDT MyDSL is Xyzel P-### series. You will notice that it has three LED lights as its indicator.

1. DSL LED
2. Ethernet LED
3  Power LED

Some of you may encounter a situation that on certain hours your Power LED turns red and your DSL LED keeps dying. But then after a few hours the Power LED finally turns green and your Internet connection becomes stable.

For a long time I thought this problem was caused by the DSL server dying in the main office or because of too many subscribers, the network becomes strained  due to overcapacity.  But apparently, this was not the case.

I found this out when I unplugged all the cables (rj45 and rj11) connected to the Zyxel modem except for the power.

I discovered that the Power LED was still red. So that means the problem has nothing to do with being connected to the PLDT server.

I discovered that somehow the voltage supply provided by the electricity company fluctuates depending on the time of day.

In my case from 6pm to 11pm our voltage supply drops below 220.   It seems that this is the peak hours in my neighborhood when a lot of people are using a lot of electricity.

Most normal appliances can handle this fluctuation and but that is the problem with Zyxel modems.  If the voltage supply drops they become very unstable. Hence you keep getting disconnected from the Internet.

Solution:
I requested the serviceman to replace my Zyxel adaptor with auto-volt adaptor.  Read the complete original blog here http://meandthecomputer.blogspot.com/2009/10/pldt-frequent-disconnect-solution.html

So here’s how to get your PLDT land phone and DSL service restored faster.

  • Call 171 and report the problem upon it’s occurrence.
  • Go to a PLDT business office to talk to a PLDT personnel.
  • Look frustrated when talking to a PLDT personnel.
  • and finally when you see a PLDT cab/truck, bribe the PLDT lineman or contractor to fix your landline at once
from the blog 

Rebates from PLDT for disruption of service?

From a blogger online I came upon a little-known fact about my PLDT subscription because of Typhoon Ondoy. The phone services in our area in Pateros/Pasig went down in the evening of 10 October 2009. When I called up PLDT's 172 hotline, I was told this was due to a major cable problem, and that they would not be able to provide an estimate on when services can be restored. In the past week or so, I have been calling their repair hotline, and in the few times I got lucky and was able to talk to a customer service representative, they still could not provide a commitment on this.

However, what really surprised me was their answer on whether we are entitled to a rebate for the disruption of service. All the customer service representatives that I was able to talk to confirmed that when services have been restored, I should call their Billing Department to apply for the rebate. Otherwise, no rebate will be made. This is even if I have already reported the problem to their call center.
Read the complete blog concerns here 

1.50 peso call to USA & Canada PLDT Budget Card

PLDT budget card philippines 1.50 peso calls
PLDT budget card philippines 1.50 peso calls
T

Proposed Bundle
20c / min  approximately 8 mins  89 Destinations
P 30, P100 and P 200 card denomination
Validity: 30 days upon first use

PLDT Budget Card
Product Description PLDT’s Overseas Call Card wherein you can call your family and friends in 100 calling destination for as low as P3/min of call at any PLDT Postpaid landline and Payphones nationwide.


Call Rate: 1. P3.00 per minute for calls to the US, Canada and Hongkong.

                2. P5.00 per minute for calls China, Malaysia, Singapore, S. Korea and Taiwan.

                3. P8.00 per minute to the rest 92 calling destinations.


Card Denominations P100 wherein callers can make up to 33 minutes of overseas call
P200 herein callers can make up to 66 minutes of overseas call

Read other communication posts here





Read other blog posting on cheap calls and telecommunications 1.50 peso call to USA & Canada PLDT Budget Card
 
How to place a call using PLDT Budget Card

  • Just Dial 101011 from any PLDT postpaid landline and PLDT payphone nationwide.
  • Key-in your 12-digit PLDT Budget Card PIN.
  • A voice prompt will advise you of the remaining peso value of your account.
  • Dial the tel. no. of the person you want to call.
  • Country Code Area Code Phone No.